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I was happy not just with your fair quote, but also SCS’s willingness to go the extra mile when the project turned out to be lengthier than originally thought. I was very pleased that not only did Marco work until he found a solution, but SCS did not change us for the extra time. I felt very comfortable working with Marco, who was very patient and thorough in answering my many questions, and explaining our options.
The consolidated invoice feature has improved our billing process by allowing us to quickly create a detailed record of customer billings on the backend and, at the same time, provide a straightforward invoice to our clients. By being able to provide a more straightforward invoice, we can devote less time to explaining invoices to individual clients, which in turn improves the efficiency of our collection process and ultimately the customer’s experience.
C.F. Pivot 3
You are without exception the BEST integration team I have had the pleasure to work with in my 20+ years. These things seldom complete on time … and that is with 6-12 month windows to accomplish the task. We truly began in mid-April, and in less than 3 months rolled out the new system. A system spanning from lead gen and deal reg, to opportunity management and quoting, on to service and support, with numerous moving parts in between. An incredibly impressive feat.