The People Behind the Business
About SCS Cloud
We’re an expert software service company focused on delivering NetSuite and Salesforce solutions to our clients. We work with a huge variety of commercial and industrial businesses around the world, helping them implement NetSuite and Salesforce to fit their unique industry—including general manufacturing, product distribution, oil and gas, insurance and logistics.
Our team of expert consultants has become well-known for their immediate response to technical challenges and their ability to innovate solutions to fulfill the needs and wants of our clients.
At SCS Cloud our doors are always open, and our team is always ready. So join us! We’d love to add your business to our roster of happy business owners!
Meet the Team
Management
Derek Hitchman
Principal Consultant & CEO
SCS Cloud is spearheaded by enterprise technology specialist, Derek Hitchman. Derek has delivered projects in over 25 countries! His extensive experience in financial risk management, custom software development, and rapid system configuration has led to continued expansion for SCS Cloud across an increasingly wide variety of commercial and industrial enterprises.
Joshua Bone
VP of Business Optimization
Based in Minneapolis, Joshua Bone brings 15 years of NetSuite consulting experience to his management role. Prior to joining SCS Cloud, He specialized in consulting for other NetSuite partners, using his expertise to execute some of the most complex implementations and integrations. Today, Joshua is focused on customer success and ensuring our NetSuite delivery is truly best in class.
Certifications:
- NetSuite Certified SuiteFoundation
- NetSuite Certified ERP Consultant
- NetSuite Certified Administrator
- Advanced Revenue Management Enabled
- NetSuite Certified Financial User
- NetSuite Certified SuiteAnalytics User
Bobby Coffin, CPIM
Chief Operating Officer
Bobby Coffin is a certified NetSuite Consultant with broad expertise in Manufacturing and Supply Chain operations. Having worked across many distinct industries, he has a large breadth of knowledge in various manufacturing and distribution processes. Advanced Manufacturing, Standard Costing, Advanced Procurement, Supply Planning, and DRP are all areas of expertise within NetSuite that Bobby has successfully implemented for multiple clients. Pairing his technical NetSuite proficiency with industry knowledge, Bobby delivers quality implementations to all his clients, including those with complex Manufacturing processes and Supply Chains.
Certifications:
- APICS CPIM
- NetSuite Administrator
- NetSuite SuiteAnalytics
- NetSuite Financial User
- NetSuite SuiteFoundations
Paul Dalton
Managing Director EMEA
SCS Cloud EMEA is headed by Paul Dalton. Based in Yorkshire in the UK, Paul has over 25 years’ management experience and a proven track record as a successful, accomplished, and pragmatic leader as part of information technology and service businesses across IT, Sales and Operations. His knowledge and experience in analyzing complex business problems, along with systems and business process design skills, give him the insight to develop exceptional solutions. With a strong customer-first mindset, Paul is particularly focused on building teams comprised of colleagues who are driven and empowered to consistently deliver successful customer outcomes.
Consulting
Jessica Elias
Project Manager/NetSuite Consultant
Jessica Elias has spent over 15 years in finance and has extensive experience in strategic planning and business development. Her ability to translate facts into findings make her an essential member of the SCS Cloud team. Jessica’s career spans fields as diverse as Software Implementation, Wind Turbine Manufacturing, Non-Profit Organizations, Investments, Financial Services, Healthcare, Consulting, Real Estate, Beauty, Entertainment, Packaging and Printing/Manufacturing, and IT Distribution.
Gabriel Bara
Consultant
Having been a controller in multiple organizations across health & wellness, food & beverage, publishing and non-profit industries, Gabe brings a wealth of knowledge and experience in real-world accounting to the SCS Cloud team.
Certifications:
- NetSuite Certified Financial User
- NetSuite Certified SuiteAnalytics User
- NetSuite Certified Administrator
- NetSuite ERP Consultant
- NetSuite Certified SuiteFoundation
Terry Williams
Consultant
With a background in data analysis and human resources, Terry has developed a strong ability to translate client requirements into working systems. She helps SCS Cloud implement NetSuite across a variety of industries and is known for the positive attitude in which she delivers working solutions to clients.
Certifications:
- NetSuite Multi-Book Enabled
Samy Lemcelli
Lead Solution Architect
Where disproportionate solutions are available, Samy is able to take a step back and provide his customers with the solution that fits their needs the best. His love for business and software is genuine, as seen in Consult the Architect [his YouTube channel]. Like a good cup of coffee, Samy is the perfect blend between a functional and technical resource.
Certifications:
- NetSuite SuiteFoundation
- NetSuite Administrator
- NetSuite Financial User
- NetSuite ERP Consultant
- NetSuite SuiteAnalytics User
- NetSuite SuiteCloud Developer
Trynalee Barton
Consultant
Tryna Barton is a certified NetSuite ERP Consultant with over 20 years of experience implementing ERP solutions. Her broad understanding of NetSuite solutions, industry best practices, multiple business processes, and technology designs make Tryna a leader in the field of solution design and engagement implementation. Ensuring high-quality, integrated software solutions within the constraints of her clients’ time and budget is what Tryna does best.
Certifications:
- NetSuite ERP Consultant
Stephen Leung, CPA
Consultant
With nearly 10 years of NetSuite implementation expertise, Stephen is very experienced and maintains a focus on financials, including being enabled in both multi-book accounting and Advanced Revenue Management.
Certifications:
- NetSuite ERP Consultant
- NetSuite SuiteFoundation
- NetSuite Multi-Book Enabled
- NetSuite Advanced Revenue Management
Nirosh Ramachandran, CPA
Consultant
As a certified NetSuite Consultant, Nirosh has a wide experience across all NetSuite modules and leading practices. He works with clients to ensure their systems are implemented properly and running efficiently on all NetSuite modules.
Certifications:
- NetSuite SuiteFoundation
- NetSuite Administrator
- NetSuite Financial User
- CPA
Deena Wozniak
Consultant
Deena Wozniak is an established business management leader with experience in business development and driving day-to-day operations, implementing core processes, and building company excellence through culture, creativity, and execution. This background reinforces her ability to implement and oversee the daily management of NetSuite to fully run businesses, from forward-facing web presence to back-end operations management.
Certifications:
- NetSuite ERP Consultant
- NetSuite SuiteFoundation
- NetSuite Financial User
Jay Jurick
Consultant
With over 15 years of experience on the NetSuite platform and through working on over 80 NetSuite projects, Jay has analyzed, designed, implemented and end-user trained clients in a wide range of industries. Multiple NetSuite certifications underpin a wealth of knowledge that Jay employs to solve most any technical issue that could possibly arise on NetSuite.
Certifications:
- NetSuite ERP Consultant
- NetSuite SuiteFoundation
- NetSuite Administrator
Annie Coogan
NetSuite Consultant
Annie Coogan is a certified NetSuite ERP Consultant with 5 years of experience in implementations, specifically in the Manufacturing, Food & Beverage, and Warehousing Distribution industries. After working at Oracle NetSuite for nearly 5 years, she joined the SCS Cloud team and has since worked on projects ranging from emerging to enterprise-level operations.
Certifications:
- NetSuite ERP Consultant
- NetSuite Financial User
- NetSuite Administrator
- NetSuite SuiteAnalytics
- NetSuite SuiteFoundations
Stephen Rich
Support & Optimization Delivery Manager
With years of experience as both a NetSuite user and a consultant, Stephen’s solid foundation in NetSuite amplifies an already strong background in eCommerce and inventory management. He excels in designing processes within NetSuite that help businesses increase efficiency and also provides ongoing support necessary for long-term success.
Certifications:
- NetSuite ERP Consultant
- NetSuite Administrator
- NetSuite SuiteFoundation
- NetSuite Financial User
- NetSuite SuiteAnalytics User
Ali Ahmed
NetSuite Consultant
A Certified Chartered accountant from ACCA-UK, with over 7 years of ERP experience gained at NetSuite Alliance Partner and Big 4 firm., Ali is a NetSuite Functional Consultant. He has worked on NetSuite and Oracle application implementations, post-implementation support and reviews for clients belonging to a wide spectrum of industries, including Retail, Services, Packaging, Telecom, Media, Banking, Engineering, Energy & Utilities, and Textiles.
Carlos Cordal
Senior NetSuite Consultant EMEA
Carlos Cordal is a Senior Consultant who specializes in business transformation and finance and operations processes. His successful transformation programs span industries and geographies ranging from small start-ups to FTSE 100 Global enterprises. He has extensive experience and knowledge in NetSuite, SAP, TM1, and Power BI, successfully implementing and optimizing them from end to end. Proficient in English, Portuguese and Spanish, Carlos heads our consultant team in the United Kingdom.
Scott Armitage
Senior Salesforce Consultant
Scott has over 10 years of experience on the Salesforce platform and more than 6 years experience consulting for clients across a wide range of industries. His expertise in assessing, implementing, and training end users in efficient and creative solutions enables clients to thrive. At SCS Cloud, Scott focuses on delivering seamless Salesforce solutions to ensure the highest level of client satisfaction.
Certifications:
- Salesforce Administrator
- Salesforce Sales Cloud Consultant
- Salesforce Platform App Builder
- Salesforce Service Cloud Consultant
- Salesforce Advanced Administrator
- Salesforce Sharing & Visibility Designer
- Salesforce Data Architecture & Management Designer
Laurence Donoghue
Senior Solutions Architect
Laurence is a seasoned technology leader helping clients around the world build and scale into disruptive competitors in their respective industries. A specialist in supply chain, manufacturing, and service driven vertical markets for over 25 years, he has been a part of the NetSuite community since 2006. With an MBA in strategy and technology development from the University of Southern California, Laurence seeks to not only align your current business needs, but also assist to position your company to compete 5 to 10 years from today. Ultimately, Laurence uses his extensive experience to deliver clients long lasting sustainable benefits of the NetSuite platform that provide the right information to make consequential business decisions.
Justin Ptasnik
NetSuite Delivery Lead
With a decade spent honing his ERP skills in both business operations and manufacturing roles for diverse hardware, software, transportation and Food & Beverage companies, Justin brings a unique perspective to the SCS Cloud team. When he pivoted to consulting 5 years ago, he brought this valuable experience and his engaging people skills to excel in Software Support and ERP Implementation Consulting. Before joining SCS Cloud, Justin successfully implemented over 200 customer accounts across several industries.
Waleed Khalid
EMEA NetSuite Consultant
Waleed Khalid has an Accounting and Economics Degree and is a fully certified NetSuite Consultant with over 5 years of experience working directly for Oracle NetSuite. Having helped deploy NetSuite for local start-ups and multinational companies across the EMEA, Waleed aims to make every implementation a success and to enable future optimizations that can unlock the full potential of NetSuite.
Certifications:
- NetSuite SuiteFoundations
- NetSuite ERP Consultant
- NetSuite Financial User
- NetSuite Administrator
- NetSuite SuiteAnalytics
Uyanga Bulgan
EMEA NetSuite Consultant
Having studied Business and Accounting, Uyanga’s extensive background as a NetSuite end user enabled a seamless transition to become a NetSuite Administrator. Now, with nearly ten years of experience working as a NetSuite Administrator on various optimization and implementation projects, Uyanga joins the SCS Cloud team with a specialty in bridging the gap between Finance and IT departments.
Toni Sarinas
NetSuite Consultant
Toni Sarinas has a background in Accounting and Finance, having graduated with a degree in Accountancy and becoming a Certified Public Accountant Subject Matter Expert in Cash to Sale and Oneworld/Advanced Accounting. Known for her “attention to detail” approach, Toni was among the first NetSuite Support employees when it launched in the Philippines in 2007 and has 14 years of NetSuite experience in a Customer Support Analyst and Consultant role. She currently lives in Canada.
Certifications:
- NetSuite SuiteFoundations
- NetSuite ERP Consultant
- NetSuite Financial User
- NetSuite Administrator
Saahir Kapasi
Senior NetSuite Consultant
Based out of Toronto, Canada, Saahir has a background in finance and accounting and worked for Epicor and NetSuite for three years. He joined the Support & Optimization team at SCS Cloud in a techno-functional role, and to this day enjoys learning new aspects of ERP, coding and automation.
Certifications:
- NetSuite SuiteFoundations
- NetSuite ERP Consultant
- NetSuite Financial User
- NetSuite Administrator
- NetSuite SuiteAnalytics
- NetSuite SuiteCloud Developer II
Jesus Sanchez
NetSuite Consultant
Jesus Sanchez has 10 years of experience in the SMB space, implementing eCommerce and other ERP-like systems. At one company, an all-in-one solution was needed and NetSuite was onboarded as the solution. After a 6 month implementation, Jesus saw firsthand the efficacy of NetSuite and fell in love with the platform. Looking deeper into NetSuite’s capabilities, he soon discovered a joy and thrill he’d never known he had and turned his growing knowledge of the solution into an integral part of his livelihood. Today, Jesus brings his love of NetSuite to SCS Cloud as a NetSuite Consultant.
Janelle Moshay
Director of Delivery
As a Senior Consultant with over a decade of experience configuring complex systems, Janelle has been performing Salesforce declarative programming, administration and quality assurance since 2016. She is Salesforce Certified and Accredited, and has an extensive background in Salesforce analysis, strategy and solutions, as well as implementing new functionality. Above all, Janelle loves helping clients achieve their vision for Salesforce by advising best practice methods and delivering quality, sustainable solutions.
Eric Cosmopulos
Senior Functional Consultant
Eric Cosmopulos is a NetSuite Certified ERP Consultant with over four years of experience in product-oriented verticals. His commitment to reducing organizational bottlenecks and improving cross-functional work streams goes hand in hand with his focus on empowering end users through dashboard configuration, helping them navigate NetSuite by leveraging key visual aids that improve real-time visibility into business operations. Outside of work, Eric enjoys spending time skiing and golfing with family and friends.
Fatima Wehidy
NetSuite Delivery Manager
Fatima Wehidy is a certified NetSuite consultant with a record of successful implementations in the retail, wholesale, manufacturing and non-profit sectors. Her focus on customer service helps her deliver solutions that meet her client’s unique needs and bridge the gap between business needs and technical requirements. In her free time, Fatima enjoys staying active and spending time with her adorable dog. Whether it’s lifting weights, going for a run, or practicing yoga, she maintains a healthy lifestyle as a mainstay for staying focused and productive in both work and play.
Certifications:
- NetSuite Administrator
- NetSuite SuiteFoundations
Janice (Jah) Lazo
NetSuite Consultant
With a background in Finance and Accounting, Jah has over 10 years of experience in NetSuite and is an expert in Order to Cash and Procure to Pay processes. Since starting her career in the Philippines, she has become a valuable asset in the area of customer support, consulting, training, and team management. Today, Jah resides in Canada, where she enjoys learning more about the NetSuite system and helping clients as part of SCS Cloud’s growing Support & Optimization team.
Certifications:
- NetSuite Administrator
- NetSuite SuiteFoundations
- NetSuite ERP Consultant
- NetSuite Financial User
Kaylyn Pasterick
Solution Architect
Based in Denver, Colorado, Kaylyn is a certified NetSuite Consultant with a strong background in Supply Chain Management and Finance, as well as previous role experience as a Senior Implementation Consultant, Project Manager, and Functional Consultant. From manufacturing to software, she has helped many companies reach a successful Go-Live by evaluating client needs, addressing pain points, and crafting solutions that increase overall efficiency across business processes. Outside of work, Kaylyn enjoys snowboarding, yoga, and just about any sort of adventure.
Certifications:
- NetSuite Administrator
- NetSuite SuiteFoundations
- NetSuite ERP Consultant
- NetSuite Financial User
Kiliann L.-Girard
Delivery Lead
With years of experience as a consultant and project manager, Kiliann has worked with NetSuite, Salesforce, and numerous other ERPs, CRMs, PSAs, and IPAASs solutions to improve client’s business processes and optimize their operations. He has contributed to multiple projects around Europe, as well as North and South America, that range from small to enterprise-level companies. Additionally, Kiliann also possesses a unique combination of Service Industry knowledge/experience and Business Intelligence skills.
Certifications:
- NetSuite SuiteFoundations
- NetSuite Financial User
- NetSuite SuiteAnalytics
- Salesforce Administrator
- Kantata/Mavenlink Insights Business Intelligence Solution
- Kantata/Mavenlink Certified Consultant
- Kantata/Mavenlink Enablement Certification
- Kantata/Mavenlink Core Product
- Jira Service Management
- Jira Fundamentals
Mark Wyssbrod
Principal Consultant
Mark Wyssbrod has been a CPA for over 20 years. His exciting career has included gaining robust audit, bookkeeping, payroll and tax experience, and starting Pro@ctive CPA, an award-winning firm. After exiting the CPA industry, Mark assisted his community with startups, community non-profits and turnaround ventures, during which time he was introduced to his latest passion, NetSuite. That passion resulted in Mark becoming a NetSuite Consultant with a keen eye on technical design and best practices, and ultimately joining the SCS Cloud team. When he’s not redesigning workflows and standardizing processes, Mark enjoys reading, writing, hiking and traveling with his family.
Joe Goetschel
Smartsheet Director
Joe is a seasoned Smartsheet Solutions Consultant renowned for driving organizational excellence through innovative Smartsheet solutions. With a rich background in IT Applications Management, Field Service, and a deep understanding of Smartsheet’s capabilities, Joe brings a wealth of expertise to the table. Specializing in Smartsheet optimization, Joe excels in crafting customized solutions that streamline processes, maximize efficiency, and drive tangible results for clients. From providing comprehensive training to delivering ongoing support, Joe is committed to delivering exceptional value at every stage of the consulting journey. With a visionary approach, Joe is dedicated to helping organizations unlock the full potential of Smartsheet. By leveraging best practices and forward-thinking methodologies, Joe empowers clients to achieve enduring success and transformation. Joe partners with clients to harness the power of Smartsheet and propel their organizations to new heights of productivity and efficiency.
Certifications:
- Smartsheet Core Product Certidied
- Smartsheet Project Management Certified
- Smartsheet System Administrator Certified
- Smartsheet Control Center Lead Certified
- Smartsheet Aligned Certified Sales Professional
Stefani Dreier
Business Technology Consultant
Stefani is a Business Technology Consultant based in Bozeman, MT. With years of NetSuite experience, her passion is helping customers find gaps in their processes and data, and then automate the process to build a stronger base of data integrity. With years spent in the order to cash process her knowledge lies not only within NetSuite, but also in third party integrations including Microsoft Power BI, EDI integrations, B2B platforms, shipping integrations, PLM systems, and more.
Certifications:
- NetSuite Certified SuiteFoundation
David Longdue
NetSuite Consultant
David is a NetSuite Consultant at SCS Cloud based out of St. Petersburg, FL. With expertise in Record to Report, Procurement and Order Management, David excels in understanding internal business processes for multiple verticals. David completed his balchlors in Accounting at USF and worked several years as an end user within multiple financal systems including NetSuite, Microsoft Dynamics, Quickbooks, and Peachtree.
Certifications:
- NetSuite Certified SuiteFoundation
- NetSuite Certified Financial User
Bryan Walters
Senior NetSuite Solution Consultant
Bryan is a Senior NetSuite Solution Consultant at SCS Cloud based out of Denver, CO. He has 4 years of NetSuite solution consulting experience, specializing in the Manufacturing, Wholesale Distribution, Retail and Food & Beverage industries. Bryan graduated from Iowa State University with a Bachelor’s degree in Supply Chain Management and prior to working as a solution consultant, held multiple roles in Supply Chain Management for a vehicle manufactuer where he was an end user for multiple systems including NetSuite, Microsoft Dynamics, SAP, and Epicor.
Certifications:
- NetSuite Certified SuiteFoundation
Najib Mohammad
NetSuite Consultant
With a strong background in software development and extensive experience, Najib is a seasoned techno-functional NetSuite consultant. Starting in varied development roles, he moved into the NetSuite field, working with multiple partners. This journey has broadened his skill set, enabling him to manage projects across different industries, from product development through to implementation and support. Driven by a passion for innovation and streamlining operations, Najib excels in creating ERP solutions that improve business efficiency and productivity.
Mark Tenn
NetSuite Consultant
Based out of Toronto, Canada, Mark is a certified NetSuite Consultant with a strong background in science and business. Prior to joining the SCS Cloud Team, he worked at Oracle NetSuite for nearly two years and has contributed to successful implementations in the financial, healthcare, energy, and non-profit sectors.
Certifications:
- NetSuite Certified SuiteFoundation
- NetSuite Certified Administrator
- NetSuite Certified Financial User
- NetSuite Certified ERP Consultant
Carol Ellison
Senior Salesforce Consultant
Carol has completed Salesforce implementations across the Financial, Federal, Non-Profit, and Health sectors. She has extensive experience translating robust business requirements into meaningful system development. Carol is committed to finding the best business and technological solution in any given scenario and ensuring that partners can exhibit meaningful process improvements.
Certifications:
- Salesforce Omnistudio Consultant
- Salesforce Sharing and Visibility Architect
- Salesforce Platform App Builder
- Salesforce Service Cloud Consultant
- Salesforce Sales Cloud Consultant
- Salesforce Administrator
Landon Farovitch
NetSuite Consultant
Landon is a NetSuite Functional Consultant with a proven track record of successfully implementing NetSuite for over 30+ companies across diverse industries including software, services, health and beauty, and manufacturing. Landon’s expertise in accounting and NetSuite has consistently driven significant success for his clients, Known for his personable approach and exceptional client relationship skills, Landon excels in comprehending complex business processes and seamlessly translating them into effective NetSuite solutions.
Certifications:
- NetSuite Financial User
- NetSuite Administrator
- NextSevice Certificaiton
- NetSuite SuiteFoundations
Priyanka Sharma
NetSuite Consultant
Priyanka is a skilled NetSuite Consultant at SCS Cloud based out of Austin, Texas. with a strong background in business. Prior to her role with the SCS Cloud Team, she spent almost two years at Oracle NetSuite, contributing to successful implementations in advertising, media, publishing (AMP), software, and services.
Certifications:
- NetSuite Administrator
- NetSuite SuiteFoundations
- NetSuite Financial User
Stephen White
Senior Salesforce Consultant
Stephen is a dynamic Salesforce Consultant with extensive experience in handling complex projects, including the creation of sophisticated Salesforce automations. His expertise spans Sales Cloud, Service Cloud, and Financial Services Cloud, where he excels in delivering top-notch solutions and collaborating effectively with teams to meet client needs. His proactive mindset and deep understanding of corporate requirements enable him to provide lasting solutions that drive success. Certified as a Salesforce Administrator, Advanced Administrator, Platform App Builder, and AI Associate, Stephen showcases a strong technical foundation. Outside of his professional life, he enjoys spending time with his daughter, writing and playing music, and has a passion for video games. His unique blend of technical expertise and creative passion brings a refreshing perspective to his work, making him a valuable and engaging member of any team.
Certifications:
- Salesforce Certified Administrator
- Salesforce Certified Advanced Administrator
- Salesforce Certified Platform App Builder
- Salesforce Certified AI Associate
Vincent Lai
NetSuite Consultant
Vincent has a strong background in ERP Consulting and Financial Services, he brings valuable expertise in developing strategic solutions and effectively managing risk. Committed to surpassing expectations, he has a wealth of experience in finance and ERP consulting, overseeing numerous successful implementations, UAT, cutover, go-live support, One World implementation, and optimization projects. His proficiency in data analysis enables him to deliver valuable insights and recommendations, specializing in customized solutions and providing strategic guidance that ensures smooth transitions and enhances business processes.
Certifications:
- NetSuite SuiteFoundations
- NetSuite Financial User
Chris Kissner
Senior NetSuite Consultant
Chris is a skilled Senior Consultant based out of Denver, CO. He brings over twenty years of professional experience in B2B and B2C markets including: manufacturing, distribution, gaming & hospitality, HVAC and Technology in companies ranging from $1M to $80M in annual sales. For six years he ran his own marketing and technology consulting firm serving small businesseses across the country. In his previous role, he was project manager on the client-side and lead a $1M NetSuite implementation successfully. Chris has a proven track record of client success thanks to focuses on detailed process mapping, efficiency improvements and general business accumen. He has experience managing various tools including: NetSuite, SAP, Salesforce, HubSpot, SugarCRM and more. Chris brings a decades of real-world business experience and client-first focus to any project.
Eddie Zaragoza
Senior Salesforce Consultant
Eddie Zaragoza is a seasoned Senior Salesforce Consultant with a knack for turning complex client requirements into streamlined, effective solutions. With over a decade of experience in the tech industry he has managed Salesforce implementations, provided comprehensive training, and ensured data integrity while providing best practice based guidance. Eddie’s ability to navigate agile methodologies and deliver continuous improvements has earned him a reputation for excellence in client satisfaction and system optimization. His hands-on experience with a variety of Salesforce applications and tools, including CPQ, TaskRay, and DemandTools to name a few, underscores his versatility and deep understanding of the platform. When he’s not optimizing Salesforce systems, Eddie enjoys exploring new hobbies and staying active. He holds a Bachelor’s degree in Business Administration with a focus on Marketing from the University of South Florida and proudly maintains his Salesforce Administrator and Service Cloud Consultant certifications. Outside of work, Eddie loves playing soccer, indulging in dad jokes, and spending quality time with his two young children. His dynamic blend of professional expertise and personal passions makes him a well-rounded consultant who brings a unique perspective to every project.
Will Swartz
NetSuite Functional Consultant
Will is a Functional Consultant based out of New York City with a strong background in business and IT. Prior to joining SCS Cloud, he worked at Oracle for almost two years working on successful implementations for emerging businesses, and businesses in the Restaurants and Hospitality industry.
Certifications:
- NetSuite SuiteFoundations
- NetSuite Financial User
Tori Nguyen
NetSuite Consulant
Tori is a Functional Consultant based out of Houston, Texas. Her previous role was at Oracle NetSuite where she honed her skills in implementing, customizing, and optimizing NetSuite for emerging and enterprise-level businesses. She is driven by a passion for streamlining operations that improve business efficiency with ERP solutions.
Certifications:
- NetSuite Certified SuiteFoundation
- NetSuite Certified Administrator
- NetSuite Certified Financial User
Amy Jacobs
Payments Implementations & Support Consultant
Amy is a dedicated professional with nearly a decade of support and account management experience working with commercial clients. Her technical expertise is complemented by her exceptional ability to build strong and lasting relationships with clients. She excels in resolving issues promptly and efficiently, ensuring that client needs are met effectively. Amy is committed to delivering excellence and continuously improving the client experience. Her consistent and dedicated approach, coupled with her professionalism, guarantees client satisfaction and contributes to the growth of the company.
Diana Tolibao
NetSuite Consultant
Diana is a NetSuite Functional Consultant with 13+ years of Support and Consulting experience. Her expertise largely involves NetSuite Advanced Revenue Management and SuiteBilling for Services, Media and Software companies. With a background in Accounting, she excels in finding solutions to translate real-life and business processes into NetSuite. She is passionate to helping companies make use of NetSuite’s full potential and provide the best customer service possible.
Certifications:
- NetSuite SuiteFoundation
- NetSuite ERP Consultant
- NetSuite Administrator
- NetSuite Financial User
Phil Sylvestre
Support & Optimization Delivery Manager
Phil is a Computer Engineer with 10 years of experience in SaaS and 4 years specializing in NetSuite implementation and support, focusing on the Distribution and Services verticals. His background also includes 5 years of implementing best-of-breed field service solutions for major Utilities and Telecom companies in North America. Over the past 3 years, Phil has built and managed a team of consultants from the ground up, successfully overseeing the delivery of diverse projects. His expertise encompasses Procurement, Accounting, Demand Planning, Sales, and Inventory. Phil possesses extensive knowledge of NetSuite customizations, including integrations and automations using SuiteScript, Workflows, and JavaScript. Additionally, he has valuable experience in EDI, E-Commerce, CRM, and Shipping systems, supported by a deep understanding of system architecture and solutioning. His approach involves understanding the underlying needs and the big picture before diving into a detailed, meticulous process, ensuring the delivery of the simplest and most efficient solutions tailored to each customer’s needs.
Certifications:
- NetSuite SuiteFoundations
Yoni Barchichat
Senior NetSuite Consultant
With over a decade of experience in the ERP sector and four years specializing in NetSuite, Yoni brings extensive expertise to SCS Cloud. He has successfully managed numerous NetSuite implementations across various industries, including retail, food and beverage, and wholesale. In his previous role, Yoni oversaw all phases of the implementation process, including user acceptance testing (UAT), cutover, and ongoing support. Working within the SuiteMSP team, Yoni works closely with clients to translate their business needs into functional NetSuite solutions, ensuring smooth project management and implementation. His deep understanding of the NetSuite platform and commitment to delivering customized solutions ensure that clients achieve optimal efficiency and growth. At SCS Cloud, Yoni is dedicated to leveraging his skills to drive strategic success and operational excellence for businesses through the power of NetSuite.
Certifications:
- NetSuite Certified Administrator
- NetSuite SuiteFoundations
- NetSuite Certified Financial User
Mikayla Salgado
Field Service Management Consultant
Mikayla is a NetSuite Field Service Management Consultant based in the US with expertise in implementations, optimizations, and support. She has thrived in delivering tailored technical solutions and business processes for field service operations within the construction, medial, food and beverage, and public utility industries. Grounded in a commitment to meticulous attention to detail, she demonstrates a strong ability to solve complex technical challenges and improve operational efficiency.
Jack Larson
Analytics Consultant
Jack Larson is an analytics consultant with extensive experience in business technology consulting. He has successfully led projects for companies of all sizes, including implementing warehouse management systems, optimizing ERP solutions, and integrating third-party tools. With 5 years of experience supporting NetSuite users, Jack specializes in enhancing data management, reporting, and analytics capabilities. His technical skills in Time Series and Panel Data Analysis, R, C#, C++, Python, SQL, Power BI, Azure, and EDI enable him to deliver impactful solutions across diverse business environments.
Certifications:
- NetSuite SuiteFoundations
Marco Peli
NetSuite Consultant
Marco Peli holds a Master’s Degree in Civil Engineering, with a focus on Manufacturing and Warehouse Distribution applications. With experience in Supply Chain and Demand Planning, Marco offers in-depth knowledge of operations in industries such as Retail, Pharmaceutical, and Automotive. Starting as an end user of NetSuite, Marco gained practical business intelligence alongside expertise in NetSuite core skills and Field Service Management applications.
Certifications:
- NetSuite SuiteFoundations
- NetSuite Administrator
- NetSuite Analytics
- NetSuite Financials User
- NetSuite Field Service Management
Matt Amos
NetSuite Consultant
Matt Amos is a dedicated NetSuite Consultant with over 5 years of experience, specializing in the Software, Services, Retail, Wholesale, and Manufacturing industries. Based in Northumberland, UK, Matt brings a deep understanding of NetSuite ERP and Salesforce CRM to his clients, having earned multiple certifications, including NetSuite ERP Consultant, NetSuite Administrator, Salesforce Certified Administrator and more. His expertise includes managing end-to-end implementations, configuring NetSuite modules, and leading teams to deliver successful outcomes.
Certifications:
- NetSuite SuiteFoundations
- NetSuite Administrator
- NetSuite Advanced Revenue Management
- NetSuite Financials User
- NetSuite Multi-Book Enabled
- NetSuite ERP Consultant
- Salesforce Administrator
Christian Vandament
Senior Smartsheet Consultant
Christian Vandament is an experienced Project Manager and Business Intelligence Analyst with a demonstrated history of working across multiple industries with complex data requirements. Christian’s most recent venture over the last 5 years, has been in Smartsheet implementations leading multiple simultaneous projects consisting of cross-functional/matrixed teams to create innovative solutions and digitally transforming 100+ client processes. Christian is a trusted advisor for all his clients, guiding them to success even in the most tumultuous project environments.
Certifications:
- Certified ScrumMaster
- Smartsheet Project Management Certified
- Smartsheet Core Product Certified
- Smartsheet Aligned Certified Sales Professional
Austin Allen
Senior Analytics Consultant
Austin Allen is joined SCS in 2024 as a Senior Analytics Consultant. He brings five years of Power BI and NetSuite experience to his role. Most recently, Austin helped design and build a business intelligence reporting solution for NetSuite customers. He has a passion for answering questions and solving problems through thoughtful analysis of business data. A key part of that process is gaining a deep understanding of his client’s businesses, which is something that Austin excels at. Austin is a Power BI and DAX (Data Analysis Expression) language expert, and a certified Power BI Data Analyst. When he’s not at his keyboard, you’ll find Austin in hot pursuit of his active toddler, or quietly reading a book about anything under the sun.
Certifications:
- Power BI Data Analyst
- Associate Microsoft Azure Fundamentals
Nick Koenig
Payments Implementation & Support Manager
Specializing in both the planning and execution phases, Nick is adept at guiding projects from initial concept through to full implementation. His expertise lies in aligning our clients objectives with efficient solutions while ensuring that timelines, and quality standards are met. He is known for his attention to detail and collaborative leadership style. His goal is to work closely with clients to drive success for their businesses.
LeAnn Verica
Senior NetSuite Consultant
LeAnn is a 6x certified senior consultant with over 3 years of experience implementing NetSuite. Prior to joining the team, she worked at Oracle NetSuite, primarily with service-based companies, but also spent some time in manufacturing, providing a well rounded view of business processes. At SCS Cloud, LeAnn will continue to take a holistic approach in implementation and work closely with clients to understand their unique business requirements and ensure a successful go-live.
Certifications:
- NetSuite SuiteFoundations
- NetSuite Administrator
- NetSuite SuiteAnalytics
- NetSuite Financials User
- NetSuite ERP Consultant
- NetSuite SuiteBasics
Project Oversight
Esther Oziel
Computer Systems & Business Operations Analyst / Project Manager
Esther Oziel is adept at helping companies improve operational efficiency, team productivity and employee motivation. Her organizational, critical thinking and prioritization skills have been invaluable to SCS Cloud, and her 20 plus years of experience in project management has helped our customers achieve greater efficiency, productivity, profits and successful project delivery.
Vivian von Dohmain
Project Manager
With 10 years of experience in assisting company growth, managing internal programs, and providing effective communication between departments and organizations, Vivian works alongside management to implement internal projects and streamline the objectives of the SCS Cloud team.
Dan Humbert
Project Manager
Dan Humbert has helped many companies through their digital transformation by implementing ERP, CRM and eCommerce platforms and applications. He’s managed projects for companies moving to Salesforce, Oracle EBS, Peoplesoft and Paylocity, integrating them into lesser-known but business-critical applications. As the technology lead for a mid-size nonprofit, Dan selected NetSuite for their finance and accounting system, planned the implementation and assembled the implementation team. Joining SCS Cloud, Dan has brought his experience working with businesses to automate and improve processes, eliminate paper and migrate data to the cloud in a secure manner.
Niko Croft
Project Manager
With nearly a decade spent managing businesses in the UK, Niko uses the direct experience and expertise he’s gained over the years to run successful implementations. He works to deliver projects on time, on budget and within scope, while also using his organizational and leadership skills to help streamline processes and create an atmosphere of maximum efficiency around any project he works on.
Patrick Claps
Delivery Lead
Patrick Claps is a 4x certified NetSuite Consultant with over 5 years of experience in implementations, serving in roles as both a consultant and project manager. With extensive experience in operations management, ERP implementations, and project delivery, Patrick joined the SCS Cloud team as a Delivery Lead, where he oversees project execution to maintain scope adherence, stringent timelines, and budgetary controls. Based in the Tampa Bay area, he enjoys staying active and spending downtime outdoors with his dog, Ludo.
Certifications:
- NetSuite Certified SuiteFoundation
- NetSuite ERP Consultant
- NetSuite Administrator
- NetSuite Financial User
Matt Chadbourne
EMEA Project Manager
Matt is an experienced Project Management professional with a track record in leading and developing project teams, building skills and capability to drive performance and efficiency. Matt has significant experience in the delivery of large scale infrastructure and roll out projects as well as management of a portfolio of multi-client projects. Matt has a strong understanding of strategic and commercial considerations and the ability to translate business strategy into operational delivery.
Certifications:
- Association for Project Management (APM) - PMQ
Technical
Meir Bensabat
Technical Consultant
After Meir obtained his Information Technology Engineering degree in Montreal, Canada, he entered the consulting and custom development world to help customers properly scale with NetSuite. Focusing on business and system automation, he believes in making the system work for his clients by developing cost-effective and optimized solutions.
Certifications:
- Information Technology Engineering Degree
- NetSuite SuiteFoundation
- NetSuite Administrator
- NetSuite Financial User
- NetSuite SuiteAnalytics User
- NetSuite SuiteCloud Developer
Nesen Moodley
Technical Consultant
Nesen Moodley has a long history of successful enterprise with ERP projects across SAP, NetSuite and other mainstream applications. After years of working with some of the largest financial industry companies, his experience with systems and data affords him the unique ability to rapidly understand SCS Cloud clients’ user requirements and implement these into the NetSuite landscape.
Certifications:
- NetSuite SuiteFoundations
Adam Smith
Senior Developer
Adam Smith obtained his Computer Science degree in Florida, and has been working in front-end and back-end development since 2006. In 2016 he began developing with NetSuite and has since worked with many types of NetSuite customers and familiarized himself with many of NetSuite’s different use cases. His specialization is in automations, integrations, front end and all-in-one solutions. In his spare time, Adam enjoys developing web browser extensions and home automation software.
Certifications:
- NetSuite SuiteFoundation
Filipe Pacheco
Salesforce Developer
With over 5 years of Management and Customer Service experience, Filipe has a passion for problem-solving and building strong client relationships. Today, he leverages that background in Sales/Customer Relations and his front-end development expertise to optimize Salesforce for SCS Cloud clients.
Zach Rumancik
NetSuite Developer
Zach Rumancik graduated summa cum laude from Palm Beach Atlantic University in 2021 with a B.S. degree in Computer Science and a minor in Biology. He has worked in front-end development since 2019 and is a highly-valued addition to the developer team at SCS Cloud. Due to a drive to learn, Zach also enjoys learning anything from coding and automation to ornithology and botany.
Certifications:
- NetSuite Administrator
- NetSuite SuiteFoundations
Raffi Tasmajian
Technical Consultant
Raffi Tasmajian’s experience running a successful eCommerce store for over 5 years gives him the insight to resolve the challenges that eCommerce stores face today. Now, he uses his expertise in full-stack website and app development to help build custom NetSuite apps, data migration tools and more.
Sahil Vaid
Technical Consultant
Sahil Vaid has over 7 years of experience in NetSuite, helping multiple NetSuite implementation projects by consulting in solution design, functional and technical aspects. His scope of activity includes multiple integrations and automation projects using SuiteScripts, as well as website development using SuiteCommerce Advanced.
Certifications:
- NetSuite SuiteCloud Developer
Justin Buser
Technical Consultant
A US Navy Veteran and highly accomplished IT professional, Justin’s wide range of experience spans virtually every facet of the tech industry. At SCS Cloud, he focuses primarily on NetSuite-related customizations and various application and integration development projects.
Youness Tawil
Director of IT Services
Youness Tawil is passionate about helping businesses scale and improves their operations. His impressive technical background and problem-solving skills, position Youness to deliver effective solutions to customers. He has also successfully led multiple complex NetSuite implementations through all project phases.
Certifications:
- NetSuite SuiteCloud Developer II
- NetSuite Administrator
- NetSuite SuiteFoundations
- Salesforce Administrator
Suhail Akhtar
NetSuite Technical Consultant
Suhail has great interest in designing custom solutions for business specific needs. He has a Masters Degree in Software Engineering and with vast software development experience and a client first mindset. Suhail has led many implementation, optimization and support projects. He believes in continuous learning and has worked with many ERP, CRM and integration softwares.
Certifications:
- NetSuite SuiteFoundations
- NetSuite Administrator
- NetSuite SuiteCloud Developer
- Salesforce Administrator
- Celigo Level 1 - Level 4 Certified
George Harrington
EMEA NetSuite Lead Developer
With experience leading complex system designs and development efforts for various verticals, George has deep knowledge of SuiteScript, workflows and integrations. His NetSuite background includes a decade leading a development team on over twenty successful projects. Today, George uses his in-depth knowledge of system architecture and integration methodologies to head up our development team in SCS Cloud EMEA.
Finton Prosser
NetSuite Developer
Finton Prosser graduated with a BS degree in computer science and a minor in business administration. He has cultivated a passion for combining his technical knowledge with an understanding of business to solve problems for clients, and since 2019 has worked with web technologies, including NetSuite. Finton has earned a SuiteFoundations certification and brings his technical expertise to SCS Cloud as a NetSuite Developer.
Certifications:
- NetSuite Administrator
Benoît Boucher
Senior NetSuite Developer
A physics graduate and developer of Machine Learning algorithms, Benoit is a highly versatile resource who has held multiple sales and account positions across various industries. Today, he is certified in NetSuite, Salesforce, and many other ERP solutions. When not leveraging his NetSuite expertise for SCS Cloud, Benoit satisfies his inner gamer by building PCs and caring for his young family.
Certifications:
- NetSuite Application Developer
- Salesforce Certified Administrator
- NetSuite Certified Administrator
- NetSuite Certified SuiteFoundation
- Celigo Level 1 & 2
- Boomi Associate Developer
Boris Prosper
Senior NetSuite Developer
Boris is a Senior NetSuite Developer at SCS Cloud based in Montreal, Quebec, Canada. With extensive experience in solution architecture and project management, Boris excels in overseeing technical projects to ensure accuracy and quality across all deliverables. His role involves developing and leading innovative initiatives, significantly enhancing business processes and system functionalities. Throughout his career, Boris has held significant positions in the field of technology development, where he has championed the development of internal knowledge, mentored younger resources, and maintained best practices. His technical expertise has been instrumental in defining business needs, building technical solutions, and supporting client training. Educated in Cellular Biology, Physiology, and Pathology at Université Paris Cité, Boris possesses a deep understanding of complex systems, which he adeptly applies to ERP solutions, enhancing operational efficiency and business outcomes. His certifications span across NetSuite ecosystems, Stripe, and Salesforce, showcasing his versatility and commitment to staying at the forefront of technology solutions.
Certifications:
- NetSuite Certified SuiteFoundation
- NetSuite Certified Administrator
- NetSuite Certified SuiteCloud Developer II
- NetSuite Certified Financial User
- Celigo Mastery Level 1: SKILLED
- Celigo Mastery Level 2: SEASONED
- Celigo Mastery Level 3: MASTER
- Celigo Mastery Level 4: LEGENDARY
- Stripe Certified Fundamentals
- Stripe Certified Professional Implementation Architect
- Stripe Certified Professional Developer
- Mavenlink Core Product Certification
- Associate Administrator Certification 2022 - Boomi
- Associate Developer Certification 2022 - Boomi
- Associate Master Data Hub Certification 2022 - Boomi
- MuleSoft Integration Associate
Iyad Alghamdi
NetSuite Consultant
Iyad is a seasoned NetSuite consultant with passion for helping customers scale and utilize NetSuite to its fullest capabilities. His engineering degree and experience in various industries leads to his in-depth knowledge of system architecture and integration design. Iyad has led many implementation, customization and support projects with full customer satisfaction.
Certifications:
- NetSuite Certified SuiteFoundation
- NetSuite Certified Administrator
Elliott Weeks
Junior NetSuite Developer
Elliott holds a BS degree in Computer Science from the University of Maine. Since 2020, he has amassed a diverse skill set in web technologies across various industries. Elliott is dedicated to delivering exceptional communication, service, and impactful problem-solving to enhance client experiences. As a NetSuite Developer at SCS Cloud, he aims to leverage his versatility to adapt and thrive in the rapidly evolving NetSuite ecosystem.
Emerson Elneus
Junior NetSuite Developer
Emerson is a Junior NetSuite Developer based in Montreal. With a background in programming and web development, Emerson specializes in creating custom NetSuite solutions that go beyond native capabilities. Holding a diploma as a programmer analyst and being largely self-taught, he has focused his studies on natural sciences and computer science. Over the past two years, he has honed his skills in NetSuite, building on his experience as a programmer analyst and web developer. Known for his understanding of system architecture, coding, and integration design, Emerson delivers high-quality, efficient solutions tailored to business needs.
Certifications:
- NetSuite Certified SuiteFoundation
Ivan Roganov
ePay Lead Developer
Ivan has led the implementation of the ePay system with over 20 years of experience in various IT domains. He excels in translating complex requirements into effective system solutions. Ivan is dedicated to identifying the best business and technological approaches in every situation, ensuring that stakeholders achieve significant process improvements.
Michael Prablek
Salesforce Developer
Michael is a Salesforce Developer with nearly 5 years of experience in the Salesforce ecosystem. He has experience with Sales, Service, and Financial Services Cloud. Although he studied politics at Princeton, his passion for solving problems led him to discover his love for programming and the Salesforce platform. Frontend or backend, no bug is safe from him and the rubber duck on his desk.
Certifications:
- Salesforce Administrator
- Salesforce Advanced Administrator
- Salesforce Platform App Builder
- Salesforce Platform Developer I
- Salesforce Platform Developer II
Daniel Wright
NetSuite Developer
Dan is a NetSuite Developer based in the UK who has 8+ years experiance implementing systems and customisations for NetSuite across various different sectors such as Manufacturing, Retail & Law. He has spent his entire NetSuite career working in providing NetSuite based solutions to a wide range of requirements and therefore has deep knowledge of maby areas of NetSuite.
Sian Merriles
NetSuite Developer
Sian is a NetSuite Developer based in the UK with over 10 years of experience in implementing and customising NetSuite solutions. Before joining the SCS Cloud Team, Sian led a team of developers, delivering tailored NetSuite customizations across various sectors including Manufacturing, Services, and Food, to optimize the client experience on NetSuite. Throughout her career, Sian has focused on architecting and delivering NetSuite-based solutions to meet diverse requirements, resulting in a comprehensive understanding of numerous NetSuite functionalities and applications.
Jensen
NetSuite Developer
Jensen, a seasoned NetSuite developer based in the UK, brings over 8 years of expertise in implementing and customizing NetSuite to meet diverse business requirements. Throughout Jensen’s career, he has successfully led and delivered system optimisations for clients across various industries, including hospitality, cosmetics, and quick-service restaurants. Jensen excels in delivering high-quality solution architecture by collaborating with subject matter experts to ensure the best approaches are adopted.
Certifications:
- NetSuite Certified SuiteFoundation
Tom Cork
NetSuite Developer
Based in the UK, Tom is a NetSuite Developer that has 6+ years experience implementing complex integrations and customisations for his clients. He has worked with companies across many verticals and is passionate about building robust solutions for NetSuite.
Certifications:
- NetSuite SuiteFoundation
- NetSuite SuiteCloud Developer II
- NetSuite SuiteCloud Administrator
- NetSuite ERP Consultant
Cole Werkmeister
NetSuite Developer
Cole is a NetSuite Developer based in the US with over 5 years of professional development skills and 3 years of SuiteScript, Integration, and Advanced PDF/HTML Template experience. He has created multiple customizations across different business sectors including: manufacturing, distribution, eCommerce, medical, and financial.
Certifications:
- NetSuite SuiteFoundation
- Celigo Level 4 Developer
Lucia Capurro
SuiteCommerce Web Designer
Lucia has been specializing in NetSuite eCommerce solutions, including SuiteCommerce and SiteBuilder, since 2012. Her solid background in web design and development enables her to deliver tailored, comprehensive implementations that meet clients’ needs. Over the years, she has broadened her skill set, enhancing her versatility and consistently delivering outstanding results.
Sales & Expansion
Julian Saeed
Sales Manager
Julian is a seasoned sales manager with over a decade of experience specializing in selling NetSuite to a diverse range of industries, including Manufacturing, Wholesale Distribution, Food & Beverage, and Software. He excels in understanding client needs and collaborates closely with professional services teams to ensure seamless implementations, regardless of complexity. Julian’s expertise in both sales and consulting drives revenue growth and customer satisfaction, making him a trusted advisor.
Ariana Capriotti
Director of Expansion
As the Director of Expansion, Ariana leads the Partnerships, Marketing and Go-To-Marketing Strategy for SCS Cloud. With a decade of experience in these areas, Ariana is passionate about bringing new technologies and offerings to SCS Cloud’s clients and informing the public at large of the unparalleled expertise and service our consultants provide. Ariana is based in the Tampa Bay area of Florida and during her personal time enjoys outdoor activities with her husband, son and two dogs.
AC Vivian
Sales Director
AC has over 15 years of experience in software sales, including 5 years selling NetSuite as part of their Retail team. He excelled at Manufacturing and Wholesale Distribution, and following NetSuite’s acquisition by Oracle worked as a sales leader in the NetSuite partner community. Bringing his passion for complex deals to the SCS Cloud team, AC works to provide optimal service and support to current and future clients and partners.
Bahar Arapkirli
Business Development Coordinator
Bahar, a seasoned project manager based in Montreal, Canada, joined SCS Cloud to drive sales growth and foster client engagements as a business development coordinator. With expertise in IT product and client relationship management, she excels in optimizing processes and delivering tangible results. Bahar oversees new client relationships and supports the sales team, adept at improving team productivity for top-notch customer service from initial touchpoint to delivery. With over 8 years of diverse industry experience, Bahar previously contributed to revenue growth for companies of all sizes, from startups to major enterprises, in both B2B and B2C environments. Known for her strategic mindset and exceptional interpersonal skills, she manages myriad challenging tasks with ease and completes them despite all odds. Outside of work, Bahar is deeply passionate about theatre and enjoys spending time with her partner and cat, Chickie.
Paul Flanagan
Sales Director, EMEA
Paul spearheads our growth in the UK and across the EMEA region. With over 8 years of experience working directly with NetSuite, Paul excels in developing and implementing sales strategies that ensure our customers are completely supported during their review of SCS Cloud and the products and services we provide. Building out local alliances, whilst leaning on our strategic relationships with global partners, Paul is focussed on ensuring a maximum ROI for our clients. A dynamic leader, Paul is committed to fostering innovation and delivering exceptional results in the ever-evolving tech landscape.
Manuel Rincon
Customer Success Manager
Manuel is a multi-disciplinary Customer Success Manager based in Toronto, Canada, with a deep passion for digital transformation. He brings more than ten years of experience in fostering client relationships and ensuring their success across retail, manufacturing, and distribution industries, among others. With a diverse background spanning business technology, product development, and entrepreneurship, Manuel excels in customer-centric approaches and engages with teams at both technical and strategic levels. He has co-founded two successful and sustainable companies within the technology and communications sectors. Manuel holds a master’s degree in Engineering Innovation & Entrepreneurship from TMU, further enhancing his expertise in driving innovation and business growth.
Milan Spil
Client Success Manager
After starting with a background in data analysis and HR, Milan moved into Sales and Account Management almost fifteen years ago. Milan has extensive experience working with SMB, non-profit, marketing and SaaS clients and works to ensure that all of SCS’s clients are receiving the best service possible.
Administration
Peggy Hamilton
Administration
Peggy Hamilton has a background that includes general office administration, corporate change management, delivery of communication, efficiency seminars, customer service and support. Her particular strength is efficient project execution and ensuring smooth liaison between project team members. She is also well known for the quality of her communication and care for customers and clients.
Lucas Litwin
CEO Executive Assistant/Communicator
Lucas Litwin handles the CEO’s company and personal affairs, facilitating communication and removing distractions so the CEO can devote his time and energy to expanding SCS Cloud. He is known for taking on any project and getting it completed despite all odds.
Lisa Hanft
Finance Assistant
Originally from the New York area, Lisa’s career spans over 30 years across fields as diverse as Finance, Healthcare, Consulting, Real Estate, Importing, and a memorable stint in Fashion. Her investigative aptitude in Finance and excellent communication skills in particular make Lisa an essential member of the SCS Cloud team. She has two grown children and lives in Florida.
Brian Bell
Director of Establishment
With an extensive background in administration and human resources, Brian works closely with senior leadership and team members to implement strategic planning related to SCS Cloud’s internal operations and establishment. Originally from Los Angeles, California, Brian now lives with his family in the Tampa Bay area of Florida.